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Frequently Asked Questions

Explore common FAQs below, or reach out to us for expert guidance on simplifying graduate outcomes data collection.

General

GradTracker is a powerful survey app built specifically for schools to track graduate outcomes, validate program success, and secure funding. It helps institutions easily meet WIOA requirements and reporting standards for other funding and compliance programs like ETPL.

With customizable surveys and intuitive workflows, GradTracker makes it easy to engage students via email or SMS (text)—both in-class and post-graduation—at a schedule that fits your needs. Automation and personalization features have been proven to boost student response rates by up to 88%, transforming how schools manage outcome tracking.

GradTracker is quick to set up and easy to integrate into your existing processes. You can send your first survey the very first day you sign up.

No, GradTracker is not the same as SurveyMonkey. While SurveyMonkey is designed for general survey creation, GradTracker is purpose-built for schools to track graduate outcomes, validate program success, and secure critical funding. It offers specialized features like automated workflows, customizable surveys, and tools to meet compliance requirements—making it uniquely tailored to your institution's needs.

GradTracker was designed with busy administrators and students in mind. Its clean interface and intuitive features make it easy for anyone to create and complete surveys.

Getting started is easy! Simply sign up for the Free or Pro Plan to create and send grad surveys right away. For those interested in our Enterprise Plan, please contact our team for more information. If you'd like to learn how GradTracker helps schools in meeting employment reporting requirements through state and federal programs, reach out to us today.

Plans & Pricing

You can start immediately on the Free Plan with the option of upgrading to Pro or Enterprise. If your school requires more custom options and integration, contact our team for a personalized quote.

Absolutely! GradTracker is designed to support schools of all sizes that want to automate outcomes data collection and/or meet employment reporting requirements. Our Free Plan is perfect for smaller institutions just starting with graduate outcome tracking, while the Pro and Enterprise Plans offer scalable solutions as your needs grow.

Yes, you can upgrade or downgrade your plan at any time to suit your institution's needs. Plan changes will be prorated, ensuring you only pay for what you use.

If you're approaching your plan's survey send limit, we'll notify you with the option to upgrade. You won't lose any data, and surveys will remain active until the limit is exceeded.

Surveys & Data Collection

GradTracker empowers you to create almost any kind of graduate outcome survey your school needs, including for ESL (English as a Second Language) and GED programs. From comprehensive exit interviews to alumni satisfaction surveys, GradTracker handles it all with ease.

Surveys are delivered via email and SMS (text), with SMS driving higher response rates. The Free Plan includes email surveys, while SMS functionality is available in paid plans. To enable texting, paid plan users must complete a short online form.

GradTracker makes data management easy. With the Pro Plan, you can export survey results in SVG format to streamline your reporting. For even greater flexibility, the Enterprise Plan lets you integrate GradTracker directly into your Student Information System (SIS).

To enable texting, paid plan users must complete a short online form in their dashboard upon signing up. You will need the following information:

Company Information
  • Company Name
  • Legal Company Name
  • Company Email Address
  • Company Website
  • Business Type
  • Company Type
  • Business Registration Identifier
  • Business Registration Number
Compliance Information
  • Link to SMS Opt-In (e.g., website form)
  • Preferred Area Code
  • Business Street Address
  • Business City
  • Business State
  • Business Zip Code
Point of Contact Information
  • Contact Position
  • Contact Title
  • Contact First Name
  • Contact Last Name
  • Contact Phone Number
  • Contact Email Address

Data security is our top priority. GradTracker employs enterprise-grade encryption, secure data storage, and compliance with data privacy standards like FERPA and GDPR to protect sensitive student information.

Email surveys can be sent regardless of location. SMS surveys can only be sent to Canadian and U.S. phone numbers.

Still Have Questions?

Need more details or personalized support? Our team is here to help you simplify graduate outcomes data collection.

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