Frequently Asked Questions
Explore common FAQs below, or reach out to us for expert guidance on simplifying graduate outcomes data collection.
General
GradTracker is a text and email survey app built for schools. Schools can send surveys to students and graduates and receive clear outcome data in one place. The app helps institutions meet WIOA requirements and other state and federal reporting standards.
Surveys can be customized by program or cohort, and you can schedule them for in-class or post-graduation delivery. Text and email messages help schools reach students quickly and increase response rates.
You can send your first survey the same day you sign up. Setup is simple and does not require technical expertise.
No. SurveyMonkey is built for general survey creation. GradTracker is built for schools that need to track graduate outcomes, meet reporting requirements, and collect verified data. It sends surveys by text or email and includes tools that support employment reporting.
GradTracker is designed for busy staff and students. Administrators can create and send surveys in minutes, and students can complete them quickly on any device.
Sign up for the Free or Pro Plan to create and send surveys right away. If you need more advanced support, contact our team to learn about the Full-Service Plan.
You can launch your first graduate outcomes survey the same day you sign up.
Yes. GradTracker offers a Free Plan so you can start tracking student outcomes right away. Many schools begin with the free version and upgrade to Pro or Enterprise as their needs grow.
Plans & Pricing
You can start immediately on the Free Plan with the option of upgrading to Pro or Full-Service. If your school requires more custom options and integration, contact our team for a personalized quote.
Yes. GradTracker supports schools of all sizes.
Yes, you can upgrade or downgrade your plan at any time to suit your institution's needs. Plan changes will be prorated, ensuring you only pay for what you use.
If you're approaching your plan's survey send limit, we'll notify you with the option to upgrade. You won't lose any data, and surveys will remain active until the limit is exceeded.
Surveys & Data Collection
You can build any graduate outcome survey your school needs, including surveys for ESL and GED programs. Schools commonly use GradTracker for exit surveys, employment verification, wage updates, and alumni follow-up.
Surveys are delivered via email and SMS (text), with SMS driving higher response rates. The Free Plan includes email surveys, while SMS functionality is available in paid plans. To enable texting, paid plan users must complete a short online form.
Yes. You can export your survey results for reporting and record-keeping.
Paid plan users can enable SMS by completing a short form in their dashboard that requests basic company and compliance details.
Data security is our top priority. GradTracker employs enterprise-grade encryption, secure data storage, and compliance with data privacy standards like FERPA and GDPR to protect sensitive student information.
Email surveys can be sent regardless of location. SMS surveys can only be sent to Canadian and U.S. phone numbers.
GradTracker automates WIOA reporting requirements, Title IV compliance, and federal reporting requirements so your school stays audit-ready.
From employment reporting to accreditation and state-level reports, GradTracker simplifies every compliance requirement.
Still Have Questions?
Need more details or personalized support? Our team is here to help you simplify graduate outcomes data collection.
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